QUALITY CONTROL SURVEY

The Guilderland Police Department is committed to establishing close ties with and responding to the needs and problems of the community. While law generally governs the department’s task, the policies formulated to guide the enforcement of the law must include consideration of the public will. This responsiveness must be clearly understood at all levels by a genuine concern for the problems of individuals or groups. The needs of the community must become an integral part of the programs designed to carry out the mission of the department. Every member of the Department, through the general discharge of their law enforcement duties, will strive to achieve a positive relationship with community organizations and individuals.

 

Several times during the year quality control surveys are mailed randomly to citizens that have had some type of interaction with the department. These surveys are used as an attempt to identify and correct internal practices, or attitudes that may contribute to community tensions and grievances. Should you not be selected to receive by mail one of these surveys, you may still participate by filling out the attached survey form.